Legal notice
POLICY 6: LEGAL NOTICE
Legal Notice
Last updated: May 2026
Business details
Trading name: Synerva Living Registered business address: 7/79 Bourke Street, Leederville, WA. State of incorporation / registration: Western Australia, Australia
Governing law and jurisdiction
This website and all transactions made through it are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes will be subject to the jurisdiction of the courts of Western Australia.
Australian Consumer Law
Products sold through this website are subject to consumer guarantees under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)). These guarantees cannot be excluded, restricted, or modified by contract. Our Return and Refund Policy operates in addition to, and does not exclude, these statutory guarantees.
For information about your consumer rights, visit the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au or call 1300 302 502.
GST
Synerva Living is [registered / not yet registered] for Goods and Services Tax (GST) in Australia. [If registered: GST is included in all displayed prices. Tax invoices are available upon request.]
Therapeutic Goods
Some products listed on this website may be classified as therapeutic goods under the Therapeutic Goods Act 1989 (Cth). Where applicable, product listings include relevant regulatory information. Synerva Living complies with applicable TGA requirements for the supply of therapeutic goods.
Products are not intended to replace professional medical advice. Always consult a qualified health professional for medical conditions.
Accessibility
We are committed to making our website accessible. If you experience difficulty using any part of our website, please contact us at admin@synervaliving.com and we will endeavour to assist you.
Complaints
If you have a complaint about our products, services, or business practices, please contact us first at admin@synervaliving.com. We are committed to resolving complaints fairly and promptly.
If your complaint is not resolved to your satisfaction, you may contact:
- Australian Competition and Consumer Commission (ACCC): www.accc.gov.au · 1300 302 502
- Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au · 1300 363 992 (privacy matters)
- Consumer Protection WA (Dept. of Mines, Industry Regulation and Safety): www.commerce.wa.gov.au/consumer-protection · 1300 304 054